The benefit of customer retention is your customers are more likely to stay loyal even if you increase your product prices. New customers are more price conscious where as long serving customer value your business over your competitors. Depending on the industry you work in, it can cost up to x5 times more to attract a new customer to your organisation, than it costs to retain an existing customer.
- I’m Karyn Ross, an artist, internationally acclaimed speaker, award-winning author, consultant, coach and practitioner, working on fulfilling my mission of Helping People Create a Better, Kinder World.
- Belle Engineering Ltdmanufactures and sells light equipment to the building and construction markets.
- One of the leading national training providers in the UK who deliver powerful soft skills training courses at your workplace.
- Time Bound – Provides team members with a way to self-evaluate their performance.
A good example would be a car sales … Read More